
Return & Refund Policy – Better Package
Thank you for shopping with Better Package. We take pride in the quality of our packaging products. Please read our return and exchange policy carefully before placing an order.
1.Customized Orders
At Better Package, all of our products are custom-made to your specifications. Because of the personalized nature of our paper bags and packaging products, we generally do not accept returns or refunds for non-defective items.
2.When We Accept Returns
We accept return requests only if:
- Products were damaged during delivery
- Products contain printing errors or deviate significantly from approved designs
3.Time Limit
You must notify us within 7 days of delivery with photo evidence.
4.Resolution Options
We will offer:
- Free replacement
- Or refund (for major issues only)
5.Non-refundable Items
- Sample charges (once production starts)
- Products without defects or misprints
6.Contact
If you have questions, please email us at: info@better-package.com